Retail Audits & Mystery Shopping
Comprehensive retail audit and mystery shopping services across India. Store compliance, customer experience evaluation, competitor benchmarking, and actionable insights.
Insights That Drive Retail Excellence
IRA Globe provides end-to-end retail audit and mystery shopping services across India. We help brands, retailers, and consulting firms evaluate store performance, ensure compliance, and enhance customer experience.
With experienced auditors across 28+ states, we specialize in mystery audits, store audits, SOP compliance, customer experience evaluation, competitor benchmarking, retail compliance checks, sales process evaluation, and service quality assessment.
Our rigorous methodology, technology-enabled execution, and pan-India reach ensure accurate, actionable insights that drive retail excellence and sales growth.
Retail Audits & Mystery Shopping
Comprehensive solutions to measure, analyze, and improve retail performance
Mystery Audits
Anonymous evaluations of customer experience, staff behaviour, service quality, and operational standards across retail touchpoints.
Store Audits
Comprehensive store assessments covering merchandising, product availability, cleanliness, layout compliance, and brand standards.
SOP Compliance
Verification of standard operating procedures, operational checklists, employee adherence, and policy implementation across stores.
Customer Experience Evaluation
End-to-end assessment of customer journey, service touchpoints, satisfaction levels, and overall experience quality.
Competitor Benchmarking
Comparative analysis of competitor stores on parameters like pricing, merchandising, service standards, and customer experience.
Retail Compliance Checks
Verification of brand guidelines, promotional activity execution, POSM placement, signage compliance, and store operations.
Sales Process Evaluation
Assessment of staff approach, needs discovery, product recommendation, objection handling, and closing techniques.
Service Quality Assessment
Measurement of response time, staff courtesy, problem resolution, and overall service delivery standards.
Ready to Elevate Your Retail Experience?
Let's discuss your retail audit requirements and how IRA Globe can help you improve store performance.
About Us
IRA Globe helps businesses and organizations make smarter strategic decisions with precision and quality assurance.
- +91 9321736408
- nischita@ira-globe.com
- Mumbai, India
© 2026 Ira Globe. All Rights Reserved.